At spinplus, your personal data is handled with the same care we put into every game on the platform. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and what rights you have as a spinplus player in the Philippines.
Six core commitments that define how spinplus handles your personal information every single day.
Every piece of data transmitted between your device and spinplus is protected by 256-bit SSL encryption. Whether you're logging in from Manila or Davao, your credentials and financial details travel through an encrypted channel that cannot be intercepted.
spinplus does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate your account, process transactions, and improve the spinplus platform experience for you.
spinplus operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are fully recognized and upheld.
spinplus collects only the personal data that is strictly necessary to operate your account, comply with PAGCOR and anti-money laundering regulations, and deliver the services you've signed up for. We don't collect data for the sake of it.
As a spinplus player, you have the right to access, correct, and request deletion of your personal data at any time. You can also object to certain types of processing or request that your data be transferred. These rights are exercisable through our support team.
spinplus will only send you promotional communications if you have opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting our support team, and we will stop sending promotional messages promptly.
Summary: spinplus is committed to protecting the privacy and personal data of every player on the platform. This Privacy Policy describes how spinplus collects, uses, stores, and shares your personal information in connection with your use of the spinplus website and gaming services. By registering on or using spinplus, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy ("Policy") applies to all personal data collected and processed by spinplus in connection with the operation of the spinplus online gaming platform, accessible at spinplus.one. It covers data collected through the website, account registration, gaming activity, financial transactions, customer support interactions, and any other touchpoint between you and spinplus.
spinplus takes its obligations under the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), seriously. This Policy is designed to be transparent, plain-language, and genuinely useful — not just a legal formality. We want every spinplus player to understand exactly how their data is handled.
This Policy should be read alongside the spinplus Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on a data privacy matter, this Policy shall prevail.
spinplus is the data controller responsible for the personal data collected through the spinplus platform. As data controller, spinplus determines the purposes and means of processing your personal data and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently.
spinplus has designated a Data Protection Officer (DPO) in accordance with the requirements of the National Privacy Commission. If you have any questions or concerns about how spinplus handles your personal data, you may contact the DPO directly using the contact details provided in Section 16 of this Policy.
spinplus collects the following categories of personal data in connection with the operation of the platform:
Sensitive Personal Information: spinplus may collect certain sensitive personal information as defined under the DPA, including government ID numbers and financial account details, solely for the purpose of identity verification and regulatory compliance. Such data is handled with heightened security measures and is never used for marketing purposes.
spinplus collects personal data through the following means:
Data you provide directly when you register a spinplus account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or update your account profile.
Data collected automatically when you access and use the spinplus platform, including through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, and browsing behaviour on the spinplus website.
Data received from third parties in connection with identity verification, fraud prevention, and payment processing. This may include information from payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank, as well as from identity verification service providers engaged by spinplus to comply with PAGCOR and anti-money laundering requirements.
spinplus uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data |
| Identity verification (KYC) | Identity data, financial data |
| Processing deposits and withdrawals | Financial data, identity data |
| Delivering gaming services | Usage data, technical data |
| Customer support | Communications data, identity data |
| Fraud prevention and security | Technical data, financial data, identity data |
| Regulatory compliance (PAGCOR, AML) | Identity data, financial data, usage data |
| Responsible gaming monitoring | Usage data, financial data |
| Platform improvement and analytics | Technical data, usage data (anonymised) |
| Marketing communications (opt-in only) | Contact data, communications data |
spinplus will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, spinplus processes your personal data on the following legal bases:
Where spinplus relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
spinplus may share your personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure providers, and customer support platform operators. All service providers are contractually bound to process your data only on spinplus's instructions and in accordance with applicable data protection law.
spinplus is required by law to share certain personal data with regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies, where required by applicable law or court order.
In the event of a merger, acquisition, or sale of all or part of spinplus's business, your personal data may be transferred to the acquiring entity as part of that transaction. spinplus will notify affected players of any such transfer and ensure that the acquiring entity is bound by data protection obligations no less protective than those in this Policy.
spinplus does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. This is an absolute commitment and applies regardless of the circumstances.
Cookies are small text files placed on your device when you visit the spinplus website. They allow spinplus to recognise your device, remember your preferences, and collect information about how you use the platform. spinplus uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the spinplus platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform.
spinplus retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide, spinplus applies the following retention periods:
When personal data is no longer required, spinplus will securely delete or anonymise it in accordance with its data disposal procedures.
spinplus implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, spinplus will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by spinplus. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 16.
You have the right to request a copy of the personal data spinplus holds about you, along with information about how it is being processed. spinplus will respond to access requests within fifteen (15) working days.
You have the right to request correction of any inaccurate or incomplete personal data spinplus holds about you. You can update basic account information directly through your spinplus account settings, or contact support for more complex corrections.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other lawful basis for processing. Note that spinplus may be required to retain certain data to comply with legal obligations.
You have the right to object to the processing of your personal data where spinplus relies on legitimate interests as the legal basis, or where your data is being processed for direct marketing purposes. spinplus will cease processing upon receipt of a valid objection unless it can demonstrate compelling legitimate grounds.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
Where spinplus processes your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. You can withdraw marketing consent through your account settings or by contacting support.
The spinplus platform is strictly intended for adults aged twenty-one (21) years and above, in accordance with Philippine law and PAGCOR regulations. spinplus does not knowingly collect personal data from individuals under the age of 21.
If spinplus becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on spinplus, please contact our support team immediately so that we can investigate and take appropriate action.
spinplus primarily processes and stores personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where spinplus engages service providers with operations in other countries.
Where such transfers occur, spinplus ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that impose data protection obligations on the recipient that are equivalent to those applicable in the Philippines. spinplus will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The spinplus platform may contain links to third-party websites or services. This Privacy Policy applies solely to the spinplus platform and does not cover the privacy practices of any third-party websites. spinplus is not responsible for the content or privacy practices of any third-party sites and encourages you to review the privacy policies of any external sites you visit.
spinplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, spinplus will notify registered players via the email address associated with their account or via a prominent notice on the spinplus platform.
The updated Policy will take effect from the date of publication unless otherwise stated. Your continued use of the spinplus platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to stay informed about how spinplus protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way spinplus handles your personal data, please contact our Data Protection Officer:
spinplus Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response time: Within fifteen (15) working days for formal data subject requests.
If you are not satisfied with spinplus's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
spinplus encourages players to contact us directly in the first instance so that we have the opportunity to resolve any concerns promptly and fairly before escalation to the NPC.
For more information about your rights and obligations as a spinplus player, please also review our Terms & Conditions and our Responsible Gaming page.
Now that you know how spinplus handles your data, you can play with full confidence. Secure transactions, encrypted data, and a platform built for Filipino players — all in one place.
Must be 21 years or older to play. Please game responsibly. Responsible Gaming